Countertop Contractors Reviews
Learn what others are saying. Make better decisions.
Oct. 5, 2011
DO NOT TRSUT VAN HEES
We contracted with the owner, Werner Van Hees to outfit our office with granite. He said we needed 2 slabs – we paid for him for the 2 slabs and had a very difficult time getting a hold of him to get the project started let alone completed. He delayed the cabinet install and was very unresponsive. He installed part of the granite incorrectly – not at all to the specifications we discussed and left half of it unfinished. We learned that he only purchased one slab and was basically swindling us by having us pay him for 2. We had to purchase the other slab – again, through the wholesaler and have another fabiricator not only finish – but fix Van Hees’ mistakes. DO NOT USE THIS COMPANY!!!!!!!
Aug. 29, 2011
A Most Excellent Job!
Your thank you note was a nice touch. We appreciated it. We want to thank you for your help in laying out the pattern to cut the granite for our countertops. We want to tell you and Mr. Percoco how pleased we were with the installation crew also. They were very professional and did an excellent job. The cuts matched which is credit to Dave for doing an excellent job of engineering. It too was a pleasure to work with the entire Percoco staff.
Aug. 29, 2011
We Love the Leather Finish!
"The glossy finish of polished slab granite would not be tolerable in our kitchen. The abundance of natural light in our kitchen reflecting on a glossy surface would be blinding. We needed a non-reflecting finish. We liked the leathered finish. Granite is rock and the leather finish enhances the notion that it is a rock countertop.
The leather finish has the added quality of not showing fingerprints or even dust. It always looks clean!
We chose two very different types of granite, one for the kitchen countertops and window seat (used for plants) and another for the kitchen desk. The granite countertops have more variation and leathering gave it more texture (the texture does not collect dirt). The desk is black granite that even when leathered is not very textured; works well for writing, is non-reflective and doesn't show dust.
July 18, 2011
Satisfied
Both my husband and I are pretty happy with the job the guys at Luo Marble & Tile have done in our kitchen and our master bath. Fair price, helpful, informative and on time.
July 18, 2011
Good quality, poor service...
Marble creations fabricated and installed our granite countertops and, even though we are pretty happy with our counters, we feel like service wasn't up to par. When you are spending thousands of dollars on any product or service, you expect to receive more: more info, more answers, more punctuality... (at least I do).
Madera Custom Tile & Granite
The Least You Could Do is Return a Phone Call
Working with this guy drove me insane. The guy NEVER returned phone calls. I mean NEVER. If I was lucky, he would send me a text message telling me to leave a key in the backyard so he could get in to work. After I paid him to instal my granite countertops, I found a rough area that needed epoxy. I had to call him 100 times before he finally came out to look at it and then proceeded to call me a "smart ass" for asking him to fix it.
He recommends an unlicensed painter by the name of Oscar Prudente who is a real bad dude. He painted the whole inside of my house and 1 month after he was done, ALL of the paint on my baseboards started to fall off and Oscar Prudente would not return one phone call for months. I called Mark and, even though he recommends him, he stated that "he is not my problem".